Deadlines live in separate calendars
Approved days, concurrent reviews and follow-up dates are tracked differently by each staff member.
Solutions for utilization review
Make every review date, requirement and payer response visible.
AuthFlow connects authorization work to the client, treatment episode, census and expected revenue while the EMR remains the official clinical record.
THE OPERATIONAL TRUTH
Authorization deadlines should not depend on a private spreadsheet, individual calendar or someone remembering to ask what is due tomorrow.
WHAT THIS LOOKS LIKE IN PRACTICE
The symptoms are familiar. The underlying workflow is fixable.
Promotion Metrics makes the gaps visible, gives the next step an owner and preserves the context as work moves across departments.
Documentation status is unclear
Teams cannot quickly see what was requested, what is missing, what was submitted and what the payer decided.
Operations learn too late
Census, discharge and financial planning do not receive timely authorization changes.
Outcome evidence is disconnected
Relevant progress and engagement measures are difficult to organize for continued-stay conversations.
THE CONNECTED APPROACH
Treat authorization as a live, accountable workflow.
AuthFlow organizes dates, requirements, submissions, payer communications, decisions and escalations. It supports qualified teams without interpreting coverage or making clinical decisions.
Record the approval
Capture authorized dates, units, level of care, payer requirements and responsible team.
Prepare the review
Create tasks and escalation windows while organizing the required authorized documentation.
Track the response
Preserve submission, communication, decision, extension, denial and follow-up history.
Inform the operation
Share authorized status with permitted census, discharge, quality and financial workflows.
WHAT CHANGES
Less chasing. Earlier action. A more accountable operation.
↗Fewer invisible review deadlines
↗Clear ownership and submission history
↗Earlier operational response to payer decisions
↗More organized evidence for payer conversations
CONNECTED PRODUCTS
Focused tools working from the same operating context.
Use the products you need now. Add more without rebuilding identities, permissions or the patient journey.
Explore all 22 products →Prior authorization and utilization management
AuthFlow
Prior authorization, concurrent review, utilization-management workflow, payer documentation and deadline control.
Explore AuthFlow →Insurance workflowVerifyFlow
Insurance eligibility, benefits verification, VOB workflow, payer approvals and documentation in one accountable process.
Explore VerifyFlow →Census and capacityBedFlow
Bed availability, room assignments, pending admissions, census, moves, discharges and projected census in one live operating view.
Explore BedFlow →Measurement-based care and clinical outcomesOutcomeFlow
Standardized assessments, patient-reported outcomes, longitudinal progress, risk flags and post-discharge measurement connected to the complete treatment journey.
Explore OutcomeFlow →Forecasting and scenariosRevenueFlow
Expected reimbursement, collections forecasts, payer modeling, census projections and scenario planning.
Explore RevenueFlow →Unified communicationsOmniFlow
Unified communications for calls, texts, email, website inbox, team messaging and complete communication history.
Explore OmniFlow →COMMON QUESTIONS
Straight answers before another sales call.
Does AuthFlow replace utilization-review staff?
No. It organizes and monitors the workflow. Qualified staff remain responsible for clinical documentation, payer communication and judgment.
Does it make coverage decisions?
No. The payer determines benefits and authorization. Promotion Metrics records available information and supports the operational response.
Does it replace the EMR?
No. Clinical documentation remains in the approved EMR. AuthFlow manages the dates, tasks, submissions, communications and connected operational status around it.
Take control before the next surprise
Find where the operation is coming apart.
Map the gaps across inquiries, admissions, census, staffing, authorization, outcomes, revenue and compliance.
Request a workflow review →